Mobile Membership FAQ's
What does Mobile Membership mean?
You will now be able to access games through your Mobile Membership on your smartphone, via the Official Essendon App. You can scan into any Essendon game using the phone in your pocket so there is no need to remember to bring your physical membership card to the game.
How do I access my Mobile Membership?
Download the Official Essendon FC App here, and follow the step by step guide to accessing your Mobile Membership here.
If you used your mobile membership in 2025, we recommend that you log out and log back in to get the latest version of the app and view your 2026 membership.
Please note that 2026 mobile membership events will start to appear a few weeks prior to the commencement of the season.
I don’t have a smartphone, can I still attend games?
Absolutely, you have a few options!
You can log in to your Essendon FC account here and sign in using your Membership email and password and click on the events tab. Once you select the game you'd like to attend you can hit the "Print" button in the top right corner to print you ticket and bring it along to the game.
If your member card hasn't arrived and you cannot use the portal to view your tickets, give Member Services a call on (03) 8340 2000 to discuss your options and we'll make sure you're in the stands every week cheering on the Red & Black!
I don’t have an email address, am I still able to access my mobile membership?
All members must have a valid email address linked to their membership to access their Mobile Membership. If you do not have an email address, you can use your barcoded member card to access games.
I'm not sure which email address is connected to my Essendon Membership account.
Not a problem. Give Member Services a call on (03) 8340 2000 and we can check that for you.
I have a family membership, am I able to access each members’ mobile membership?
You sure can! Assuming your accounts are linked correctly, you should be able to see each members’ ticket under your name in the ‘My Events’ section of your Mobile Membership. If not, please contact Member Services on (03) 8340 2000 or via email and we'll set that up for you.
Will I still be able to access my Reserved Seat with my Mobile Membership?
Yes, your mobile membership will show your reserved seats once you select the game you are attending. If your membership also provides you access to certain member rooms, those details will be on there too!
Why can’t I see my membership online?
To view your 2026 Membership, you must be logged in with the same email address attached to your membership account. If you aren’t able to log in, please contact Member Services on (03) 8340 2000.
The app is asking me to set up a new account, do I need to do this?
No. If you are being prompted to set up a new account it means you are using a different email address to the one we have linked to your membership account. Give Member Services a call on (03) 8340 2000 to find out which email is connected to your EFC account.
I can see my membership but I’m unable to see any of my family members.
Under the ‘My Events’ page, once you select the game you wish to attend, you will see all family members tickets there. If you’re unable to see the other tickets, contact Member Services on (03) 8340 2000.
Will my Mobile Membership barcode be the same each week?
No, your barcode will change week to week. Each game will appear as a separate 'event' which is what you will use to scan into that particular game.
Am I able to print my ticket each week?
If you do not have access to a smartphone but can print you tickets each week at home you can do so by logging in to your Essendon FC account here, signing in using your Membership email and password and clicking on the events tab. Once you select the game you'd like to attend you can hit the "Print" button in the top right corner to print you ticket and bring it along to the game.
